Privacy Policy

This section provides a clear and transparent overview of how Carzelle A/S manages and processes personal and business-related data across all our platforms, services, and interactions. Our goal is to ensure that your data is handled with the same care and integrity we bring to every aspect of our business.

Last Updated: 1st April 2025

Contact Us

 

If you have questions or concerns about this Privacy Notification or your data rights, please contact:

Carzelle A/S
Bakketoften 3
8541 Skødstrup, Denmark
Email: info@carzelle.com

General
Privacy Notification

At Carzelle A/S (“Carzelle,” “we,” “us,” or “our”), we are committed to protecting your personal data. This Privacy Notification explains how we collect, use, share, and protect your personal information when you interact with us via our websites, mobile applications, or during visits to our facilities. It applies to any Carzelle platform or service that links to this notice.

In some situations, additional privacy documents may apply:

  • If you apply for a job at Carzelle, please refer to our Recruitment Privacy Notice.
  • When using our websites, please also consult our Cookie Policy for information on cookie usage.
Data Transfers

As a company that operates in multiple countries, your personal data may be transferred across borders. All such transfers will comply with local laws and regulations.

Consumers

While Carzelle rarely processes consumer data directly, we may do so when delivering automotive-related services such as document handling, deliveries, or logistics support.
We may use:

  • Contact details (name, address, email, phone)
  • Delivery-related data

Where required by law, we also retain personal data for financial documentation and transaction tracking.

If you’re a business client, we process your data to manage our relationship, including contracts, services, billing, and support.
We may use:

  • Business contact info
  • Job title
  • App activity (e.g., device motion for bot detection)

When engaging with Carzelle, we process personal data to manage agreements, transactions, deliveries, and compliance screening.
We may use:

  • Business contact info
  • Job role and company
  • Location data
  • Bank details
  • Compliance and screening data

For contractors and consultants, we process personal data to administer contracts and payments.
We may use:

  • Business contact details
  • CVs and job roles
  • Banking information
  • Details of consultancy services

If you visit a Carzelle site, we may collect personal data to verify identity and communicate visitor policies. Legal basis may include our legitimate interest, your consent, or contractual requirements.
We may collect:

  • Contact info
  • Employer and job title
  • Car registration details

When you use a Carzelle application, we collect data to enhance user experience, security, and functionality.
We may collect:

  • Name, login credentials
  • Contact details
  • Location and settings
  • App usage data
  • Camera images (used for features like barcode scanning or damage inspection)

Legal bases include our legitimate interests, your consent, or contract performance.

If you contact us directly, we may retain information to improve compliance and service quality. Legal bases include legitimate interests, contractual needs, or your consent.
We may use:

  • Contact details
  • Relevant conversation history

We may contact you with personalized marketing or send newsletters if:

  • You are a customer
  • You signed up to receive updates
  • You use our website or apps

Data used may include:

  • Contact information
  • Newsletter preferences
  • Website/app behavior
  • Cookie data
  • Publicly available social media info

We use this data based on legitimate interests, your consent, or existing agreements.

To better understand our users, improve services, and tailor offerings, we analyze behavior across our platforms and systems.
We may analyze:

  • Purchase and interaction data
  • Cookies and logs
  • Feedback and surveys

Legal bases include our legitimate interests, consent, or contractual needs.

Carzelle monitors systems and user behavior for security, fraud detection, and legal compliance.
We may use:

  • Contact details
  • Logs, cookies, and usage patterns
  • Surveillance footage (where clearly marked)

Legal basis: legitimate interests, compliance, or contractual obligations.

Who Data Might be Shared with
  • Affiliates within the Carzelle Group
  • Trusted third-party service providers (IT, marketing, logistics, analytics)
  • Regulatory authorities, courts, or legal counsel (where required)

We only share what’s necessary for the purposes described here and ensure appropriate safeguards are in place.

How Automations are Used

Carzelle may use automated systems and artificial intelligence for fraud detection, service improvements, and customer support. You can request a review of decisions made this way where applicable.

Our AI systems (including generative AI features) are used responsibly and comply with strict internal governance, fairness, and transparency standards.

How Data is Protected

We protect your data using:

  • Encrypted communications
  • Secure servers and firewalls
  • Regular audits and compliance checks
  • Controlled physical access and system protections
How Personal Data is Retained

We retain your personal data:

  • As long as you have a relationship with us
  • To fulfill services, comply with laws, or resolve disputes
  • For the duration legally required by applicable regulations

Once retention is no longer necessary, we delete or anonymize your data.

Data Rights

Depending on where you’re located, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain uses
  • Withdraw your consent at any time
  • Request data portability
  • File a complaint with a data protection authority

To exercise any of these rights, email us at info@carzelle.com.

General

This Recruitment Privacy Notice explains how we collect, use, store, and protect your personal data throughout the recruitment process.

By submitting your application, you acknowledge that you have read and understood this Privacy Notice.

We may collect and process the following types of information during the recruitment process:

  • Identification & Contact Details
    Name, address, phone number, email address, date of birth, nationality
  • Application Information
    CV/resumé, cover letter, employment history, education, qualifications, certifications
  • Interview and Assessment Data
    Notes from interviews, assessments or tests, feedback, availability, salary expectations
  • Background Information
    References, publicly available professional information (e.g., LinkedIn), and eligibility to work (including visa status if applicable)

We use your personal data for the following purposes:

  • To process and assess your application
  • To schedule and conduct interviews or assessments
  • To communicate with you during the recruitment process
  • To verify your qualifications and references
  • To comply with legal and regulatory obligations
  • To improve our recruitment processes and ensure fair hiring practices

We may share your data with:

  • Internal hiring teams and relevant managers
  • Background screening providers (if needed)
  • Third-party recruitment platforms or HR software providers

All third parties are contractually bound to process your data securely and only for the specified recruitment purpose.

If your application is successful, your data will be transferred to your employee file and processed in line with our employee data privacy policy.

If you’re not hired, we will:

  • Retain your data for up to 6 months after the end of the recruitment process (unless local laws require a longer or shorter period)
  • Ask for your consent if we wish to keep your data on file for future opportunities

You may request deletion of your data at any time by contacting us at info@carzelle.com

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

General

This Cookie Policy explains how Carzelle A/S (“Carzelle,” “we,” “us,” or “our”) uses cookies and similar technologies on our websites and digital platforms. It describes what these technologies are, why we use them, and your options for managing them.

By using our website, you consent to the use of cookies as outlined in this policy.

Cookies are small data files placed on your device (computer, smartphone, or tablet) when you visit a website. They are commonly used to make websites work more efficiently, enhance your user experience, and provide information to the website owner.

Cookies can be:

  • Session cookies – deleted when you close your browser
  • Persistent cookies – remain on your device until they expire or are manually deleted

We use cookies and similar tracking technologies for the following purposes:

Essential (Strictly Necessary) Cookies
These are required for the website to function properly and cannot be switched off in our systems. They include:

  • Navigational and page load functionality
  • User authentication and security features
  • Session management


Performance & Analytics Cookies
These help us understand how visitors interact with our website by collecting information anonymously. This allows us to improve the performance and design of our site.

Examples include:

  • Google Analytics (for usage statistics and user behavior insights)
  • Internal tools to measure performance and fix technical issues


Functional Cookies
These remember your choices and preferences, such as:

  • Language settings
  • Login details
  • Region or location preferences

These cookies help tailor your experience without having to reset preferences each time you visit.


Marketing & Targeting Cookies
These cookies may be set by us or our advertising partners to:

  • Deliver personalized ads based on your interests
  • Limit the number of times you see an ad
  • Measure the effectiveness of marketing campaigns

They track your browsing habits and may share data with third parties such as social media or advertising networks.

Some cookies on our website are set by third parties that provide services on our behalf. These include:

  • Analytics providers (e.g., Google Analytics)
  • Marketing partners
  • Embedded content providers (e.g., video players or social media platforms)

These third parties may collect your IP address, browser type, device info, and website interaction data. We recommend reviewing their individual privacy and cookie policies for further information.

You have full control over how cookies are used. You can:

  • Adjust your browser settings to block or delete cookies
  • Use cookie control tools on our website (where available)
  • Opt out of Google Analytics tracking here

Be aware that disabling some cookies may impact the functionality of the website and limit certain features.

We may update this Cookie Policy to reflect changes in laws, technology, or our practices. Any updates will be posted on this page with a new “Effective Date.”

We encourage you to check back regularly to stay informed about how we use cookies

Contact Us

We will respond to your inquiry within 2-3 business days.

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